Returns
WE HAVE THE MOST LIBERAL RETURN POLICY IN THE BUSINESS!!!
For sanitary purposes, ALL SALES ARE FINAL. When you receive your
package, promptly check the items to make sure the items are working. We
will credit or exchange for DEFECTIVE items only (or for any
shipping errors made by us).
15 Day Credit or Refund Policy:
Please return the items in their original packaging within 15 days to
the address on your packing slip.
30 Day Credit Policy:
If your item becomes
defective within a 30 day period we will credit you the full purchase
price (if we no longer carry the exact product) or exchange for
identical product.
60
Day Credit Policy: If up to 60 Days of your original receipt your
item becomes defective will will credit it you up to 40% of the original
selling price. Your credit must be used within 30 days of your
return.
Lifetime Credit Policy: If at anytime that you own the product it
fails to perform. Return with proof of purchase for a 10% credit
towards other merchandise. No other package material required.
See below what the package must include.
- Items
returned without original packaging will NOT be refunded so please keep
all packaging for the 90 day return period. If you have further
questions or problems, please call or email
- If you do not follow all of the instructions on this page you may
not be refunded at all or may incur a 25% restocking fee.
- Without prior approval Overnight Marketing Group does not reimburse
for return shipping costs.
ALL
refunds, exchanges or credits are at the sole discretion of Overnight
Marketing Group.
In your return package please include:
- The packing slip
- A note telling us what the problem was
- A note stating whether you would like a refund or an exchange for
another item.
- If you do not include a note, you may not be refunded!
- The original packing, tags and accessories must be included.
- *** If the item
HAS BEEN USED...please seal in a clear bag. Preferably in a
CLEAR ZIP LOCK BAG. ***
If you feel the item was not as advertised, please go back to the
page where the item is listed and make sure that you are correct. Then
please email us with the webpage address and let us know what the page
said and what you found to be different. We will refund you if the
necessary information is missing, and we appreciate help to improve our
site.
If a product has clear and correct size measurements, then we will
NOT allow a return because of size. If the size is not listed on the
page, we will accept a return if you provide us with detailed accurate
measurements that we can add to the site.
Please allow up to 3 weeks to receive your replacement or refund.
We are dedicated to carrying only the highest quality adult
products and maintaining attentive customer service. We hope you have
been and will be happy with our services.
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